My account
Use the My account menu and notifications, change your Organization membership, password, and marketing preferences, and delete your account.
1. My account menu and notifications
①My account menu
| Item | Description |
|---|---|
| Name · email | Opens My Account (profile) with the pencil button. |
| Language | English, Korean |
My Organization | Shows the Organizations you belong to and your role in each. |
Change Password | Changes your password. |
Log out | Logs you out. |
②Notifications
- Click 🔔 to open notifications. For now there's only one welcome message,
Welcome Datumo!, and it's already marked as read. - Invitations you receive don't appear in notifications. Respond to them from the invitation email link and the sign-up screen. See Accept an invitation.
1-1My account menu
- Click your name at the bottom of the LNB.
- Change the language, or select
My Organization,Change Password, orLog out.
1-2Check notifications
- Click 🔔.
- Check the
Welcome Datumo!message.
2. My Organization and password
You can't leave an Organization you own. Transfer ownership first.
2-1Check your memberships
- Click
My Organizationin the My account menu. - Check your role in each Organization. The one you're currently using is marked
Current.
- Click
2-2Leave an Organization
- Click
Leave.
Leaveis disabled for Organizations you own.- Click
3-1Change your password
- Click
Change Passwordin the My account menu. Enter the new password twice and clickReset Password.
Passwords must be at least 8 characters and mix letters and numbers. If you forgot your password, follow the password reset steps in Sign up & log in.
- Click
3-2Marketing preferences
- Turn consent on or off under
Marketing Preferencesin My Account. - Click
Save Preferences.
- Turn consent on or off under
3. Delete your account
①What happens when you delete it
- You leave every Organization you belong to.
- Invitations you sent remain until they expire.
- Results you created remain in each Organization.
- An email from a deleted account can't sign up again for 14 days. The deletion dialog also shows
You can sign up again with this email after 14 days. - An Organization deleted along with your account is kept for 30 days and can be restored if you ask support within that time. All pending invitations for that Organization expire.
- Before you continue, you verify it's you (re-authentication). Accounts with a password enter the password. Google or Microsoft accounts without a password enter their email.
| Your situation | What happens |
|---|---|
| Owner of an Organization you use alone | The Organization is deleted along with your account. |
| Owner of an Organization with other members | First choose the member who becomes the new Owner. |
| Not an Owner | You only verify it's you (re-authentication). |
3-1If you're the only member
- Click
Delete Accountin My Account. Review what will be deleted. - Enter your password (your email, for Google or Microsoft accounts without a password) and click
Continue.
- Click
3-2If there are other members
- Choose the member who becomes the new Owner.
- Enter your password (your email, for Google or Microsoft accounts without a password) and click
Continue.
3-3Confirm deletion
- Select a reason for leaving.
- Click
Delete My Account.
You can't undo deleting your account.
Frequently asked questions
Why can't I click the Leave button?Because you're the Owner of this Organization.
- Cause
- Each Organization has exactly one Owner, so the Owner can't leave right away.
- Solution
- Transfer ownership to another member of the Organization, then leave.
Why can't I click Continue in the account deletion dialog?Because you haven't entered your password (your email, for social accounts) or chosen a new Owner.
- Cause
- If you own an Organization with other members, you must choose a new Owner.
- Solution
- Enter your password (your email, for social accounts) and choose a new Owner.
I accepted an invitation. Why don't I see the Workspace?Because you haven't been assigned to a Workspace yet.
- Cause
- Members work only in the Workspaces they're assigned to.
- Solution
- Ask an Owner or Admin of that Organization to add you to a Workspace.